Privacy Policy

Last updated: May 20, 2025

Introduction

At Navanex, we take the protection of your personal information very seriously. This privacy policy is intended to inform you about how we collect, use, disclose, and protect your data when you visit our website at www.navanex.ca or interact with us through digital means.

This policy complies with Quebec’s Law 25 on the protection of personal information in the private sector.

Personal Information Collected

We collect only the information necessary to deliver our services or improve your experience. The types of data we may collect include:

  • First and last name
  • Email address
  • Phone number
  • Organization or company name
  • Information you voluntarily provide via a contact form
  • IP address and browsing data (via cookies)

 

How Information Is Collected

We collect your information when you:

  • Fill out a contact form
  • Subscribe to our newsletter
  • Interact with our website or advertising campaigns
  • Communicate directly with our team via email or phone

We also use cookies to analyze website traffic and optimize our advertising campaigns. You can disable cookies in your browser settings

Purpose of Collection

Your personal information is used to:

  • Respond to your inquiries or quote requests
  • Communicate with you about our services
  • Send you relevant news or content (with your consent)
  • Measure and improve our website’s performance

 

Information Disclosure

Only Navanex team members or technical service providers who need access to your information as part of their work can view your personal data. We do not sell or rent your data to third parties.

Data Retention and Security

We implement physical, technical, and administrative measures to safeguard your information:

  • Data is hosted on secure servers located in Canada
  • Access to information is restricted
  • Cybersecurity measures are in place

 

Information is retained for a reasonable period and deleted when no longer needed.

Your Rights

Under Law 25, you have the right to:

  • Access your personal information
  • Request correction or deletion if necessary
  • Withdraw your consent at any time

To exercise these rights or ask questions, please contact Navanex’s Privacy Officer:

Privacy Officer: Hubert Simard

Email: info@navanex.ca

Phone: 418-368-6040

Changes to This Policy

This policy may be updated at any time. Any changes will be posted on our website with a new update date.

Your privacy matters to us. Thank you for your trust.